FAQ
WHAT IS VAPING?
Vaping is the inhalation and exhalation of vapour when using an electronic cigarette / vaporiser. It is the evolution of smoking, replacing many negative associations with the old habit of tobacco combustion. The technical term for vapour is called liquid aerosol, it can be compared to how a kettle heats up liquid like water and produces a steam vapour.
Vaping works when the e-liquid is heated creating a vapour that is then inhaled and exhaled. E-Liquids come in many different strengths of nicotine and even come in nicotine free. Vaping is seen as a healthier alternative to smoking.
HOW DO ELECTRONIC CIGARETTES WORK?
There are 3 main components to a vaping device:
- 1. Battery
- 2. Clearomizer or tank (the thing that holds the e-liquid). Usually a plastic or glass vial with a wick inside and a coil of resistance wire that heats up.
- 3. The e-liquid
How old do you have to be to buy a vape product?
We only sell to over 18s.
IS FREE SHIPPING AVAILABLE?
YES! When you spend $250 or more, we will ship your order to you by express post at NO CHARGE.
HOW LONG DOES IT TAKE TO DELIVER MY ORDER?
We use Air Post to deliver all orders. If you checkout using the express post option and your delivery address is within Air Post’s express post network, you should receive your order the following business day – or one day later if there are unforeseen delays. Orders dispatched using regular post vary in delivery time depending on your delivery address.
HOW QUICKLY ARE ORDERS DISPATCHED?
We pack orders every day from Monday to Friday (excluding public holidays). If you place an order on Friday or over the weekend, we strive to have your order dispatched on the following Monday (unless Monday is a public holiday).
DOES MY ORDER COME WITH A TRACKING NUMBER?
Yes, we send all orders by Air Post with tracking details. Once your order has been dispatched, you will automatically receive an email advising you that your order has been dispatched with Air Post, tracking details will also be in this email.